I’ve heard many people say the pandemic is our chance at a “Do-Over.”
Although I understand the sentiment, I disagree. That mindset seems backward.
Instead, I suggest this is our “Do Better” opportunity.
It’s not just semantics.
A ‘Do-Over’ mindset suggests that we erase away the past and begin anew.
But the risk of this mindset is that we approach the future from a place of fear, cynicism, and scarcity in an attempt to avoid the losses, hurts, heartaches and mistakes of the past.
A ‘Do Better’ mindset suggests that we build on and use our learnings, losses, and acknowledgments of what was and wasn’t working to get stronger.
It challenges us to accept our mistakes, take a hard look at our beliefs, be thoughtful about our decisions, and honest with the consequences of our actions.
It allows us to approach the future with courage and bravery. To use empathy to connect our differences and to extract meaning and knowledge from our adversities.
As we start to prepare for opening back up, I challenge you to think about how you can take something that has impacted so many people in so many different ways and hashtag#DoBetter in the future.
Let’s make our new normal a better one.
Why it’s time you put the “push through” mindset away.
If you are one of those people who can get focused quickly and maintain concentration even while distractions are competing for your attention, this article may not be for you.
If you are great at proactively scheduling breaks into your calendar and taking those breaks throughout the day, keep doing what you’re doing.
If on the other hand, you find your legs going numb from sitting too long, your eyes crossing from staring at your screen and you’ve moved your coffee maker onto your desk to save getting up throughout the day, and still find yourself exhausted and somehow further behind on your most crucial work, then this article is definitely for you.
Before COVID-19, the research arm of my company, BrainAMPED, uncovered some interesting data. We found that leaders who proactively build breaks into their day (and took them), self-assessed themselves as being more focused throughout the day, less tired at the end of the workday, and in the case of having a partner at home, felt more present with them outside of work hours.
None of that was surprising. The data on working in 90-minutes cycles followed by a break is well documented. What was most surprising was that the difference between leaders who were scored as being “good” and those being “great” by their manager, direct reports, and their partners at home, wasn’t dependent on the quantity or length of breaks. Instead, it was much more connected to the quality of the breaks taken throughout the day.
Our research shows that high quality breaks consistently have five key elements. I’ve organized them into an easy to remember mnemonic, we call them P.O.W.E.R. breaks. These are short (typically 15 minutes at the low end and an hour at the high end), reset breaks taken throughout the workday.
Let’s look at the key elements of a P.O.W.E.R. break:
P: Proactive Pause
By far, the biggest difference between those that took breaks throughout the day and those who didn’t was if they proactively scheduled them and diligently worked to keep them free, even when a request came in that would overlap.
When asked why people don’t take breaks throughout the day, even when they knew they are helpful, the most consistent answer was, “because I was too busy.” This is all a matter of brain science. The longer you work, the less time it will feel like you have to take a break. This is because your Pre-Frontal Cortex (PFC), the part of your brain that helps you keep things in perspective, fatigues when constantly engaged – and is less able to recognize when a break would be most beneficial.
The second key piece is that it is a “Pause.” This means you “pause” doing work. If you schedule a 15-minute break following two meetings and you fill that time checking email, you have proactively scheduled a work execution break – not a pause break. The goal is to give that hard-working PFC a break allowing it to function best and therefore serve you best.
This element is about consciously slowing and deepening your breath to oxygenate your brain and body. If you’ve worked with me before, you know that “Oxygenate” is a part of many strategies.
The reason for this is simple – it is necessary. For many of you, much of the day feels fast-paced, pressure-filled and demanding. This stress kicks in the ‘fight-flight’ system resulting in quick, shallow breathing.
Slowing down and deepening your breath activates your vagus nerve. This nerve bundle is critical to turning off the ‘flight-flight’ stress response system. It instead, activates the relaxation response, reducing your heart rate and blood pressure.
To build this into your reset break, take a minute or two and just focus on taking some slow breaths. When done throughout the day people report lower frequency of headaches, less muscle tension and more energy.
As counter-intuitive as this sounds, one of the biggest contributors to dehydration is immobility. When you are sitting most of the day away, water delivery to the cells is slowed which in turn decreases the flow of waste particles out of those cells – dehydrating the system and increasing the feeling of fatigue.
This is often further exacerbated by attempting to get that ‘second wind’ by replacing a glass of water with a cup of coffee. Unfortunately, this has a tendency to further dehydrate you.
But it’s not just that you feel tired. Because your brain functions via electrical impulses between synapses, the brain requires water to serve as the conduit. When you are dehydrated the connection between these synapses slows down impacting on your ability to concentrate and think in a nimble way.
Simply adding in more water throughout the day will have a huge impact on energy, focus and attention.
If your initial reaction is, “I don’t have time to exercise three times a day!” rest assured, I am not suggesting that. In the context of a P.O.W.E.R. break, think of exercise as simply standing up and extending your limbs.
However, if you want to amplify the impact of your breaks, add in some actual exercise that will increase your heart rate such as brisk walk. There is a reason people often say “I’m going for a walk to clear my head.” It is because the brain is optimized when we move our bodies. Focus on adding additional movement to your day, especially if you attend a lot of virtual meetings (because you don’t even need to walk to those ones!).
Now that you’ve taken some breaths, sipped some water, disengaged from your work and moved your body, now it’s time to get back to work. Before diving back in, use that now rested PFC to re-evaluate your approach, where you are putting your time, and how you are using your energy.
This can be done by asking some simple questions such as, is this a priority? Would a phone call be a better option? Who should I engage in this decision or communicate my decision to?
Who hasn’t finished a day and thought to themselves, where did the day go? What did I accomplish today?
When busy, most people become reactive. They end up prioritizing answer emails and focusing on low value, easy-to-complete tasks. This is inevitably at the cost of high-impact work. A rested brain will question your choices, a tired brain will not.
The P.O.W.E.R. break strategy is simple, executing on it may not be easy. Your day will fill up and it will feel like you don’t have time. Remember, these are exactly the times you need a break the most.
my computer, you’ll find a folder called “File of Funnies.”
is what the actual file is called. As you might expect, this is where I keep
videos, pictures, memes, stories, and basically anything that I find funny.
Some are just for me and others I share.
you have ever been in one of my audiences, you know that I love to use a funny
video, first to make people smile but also because I believe that when we
laugh, we let the learning in.
turns out the science would back this up. Laughter raises our overall
Increasing perspective and creativity.
Decreasing stress hormones such as cortisol.
Triggering the release of endorphins, our body’s natural feel-good chemicals.
In fact, my research on exceptional leaders and what differentiates the people that experience higher levels of Leadership Vitality versus Leadership Fatigue, (appropriate) humor and laughter are consistent contributors.
This makes sense as laughter inspires hope, it strengthens relationships, it is grounding in the midst of chaos, and it can lessen our burdens, even if only for a short time.
I’ve seen what a laugh can do. It can transform almost unbearable tears into something bearable, even hopeful. ~Bob Hope
I have been filling up my “File of Funnies” lately, not just because there is a lot of funny things being shared, but because with the accumulating impact of social isolating, I need to go into the file a little more often.
Every time I scroll through, I am reminded never to underestimate the power of humor.
could make you laugh today?
How to handle COVID-19 working from home.
With all of the uncertainty everyone is facing, there are three guarantees that you should expect :
1. Everything will take longer. Conferencing everyone in, trying to call into a customer service center, or waiting in line at the grocery store, expect everything to take longer.
2. Emotions will be running high. Everyone is facing uncertainty, but each person’s circumstances are different. It serves us to remember that as empathy is often the first causality in stressful situations. Even if you can’t see emotions, they are there and will influence people’s effectiveness and productivity, hence point number one.
3. Your colleagues, employees, and direct reports are TRUSTWORTHY. Please don’t make people earn your trust – start by giving it. Even if you can’t see them at their desk, even if they don’t respond immediately to your email, assume that points one and two are contributing to any delays, not that they are slacking off, untrustworthy, and lacking commitment.
It’s natural when dealing with sudden change and uncertainty for our brain to look for shortcuts via assumptions and expectations.
Shift these positively to strengthen relationships and help people be at their best.
We owe that to one another.